FAQ'S

Veloine is an artificial term made up of 'velo' and 'heroine' - a synonym for a fearless female cyclist.

Veloine was founded out of our own struggle with women cycling wear: we could not find the right fit and designs to match with our perspective on women cycling. We were also frustrated seeing the massive underrepresentation of women in cycling both at the hobby and professional level. By creating a female-only brand, our goal was not just to create products that look distinct, feel great and support performance, but also empower women and people who identify as female to achieve whatever they want and feel supported by like minded people: Creating a community of female empowerment on and off the bike.

Our performance apparel is made in Europe, mostly in Italy. We only work with manufacturing partners who are certified in relevant sustainability and/or social responsibility standards or are in the process of doing so. Our casual wear is made in Bangladesh by trustworthy partners with highest standards and certifications in social responsibility and sustainability.

All orders before 1 p.m. usually ship the same day - next day the latest - from our warehouse near Munich. The delivery time depends on where you are based. Please see here for further details.

The shipping costs depend on your location and order volume. Please see here for details.

We kindly ask you to cover the return shipping costs through a carrier of your choice. For size exchanges, the additional shipping costs for the new size are on us. For more details, please see here.

For detailed information, please check out the returns portal page.

We consider our sizing regular - meaning not particularly small or particularly large.We recommend using our interactive size guide, which you find on each product page. You will also find the measurements of each product next to the product description. Note that the measurements account for the width/length of the product – not your body. We recommend taking one of your existing jerseys or shorts and comparing it with our measurements. Keep in mind that cycling gear is supposed to have a very tight fit, especially when being in bike position.

Veloine can be purchased online and offline at our events and pop-up shops. We publish the dates on our website and through our newsletter.
In addition, Veloine can be purchased in a few curated shops around Europe - more on this soon here.